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Candle Care

  • Burn your candle for at least 2 hours each time, this will help prevent ‘Tunneling’ and make your candle last longer.

  • Keep the wax pool free of wick trimmings, matches and debris.

  • Trim wicks to 5mm (1/4") before you use your candle.

  • In the event that your candle wick starts to smoke, extinguish your candle, trim it, and then relight it – never trim a burning candle.

  • Do not burn candles on or near anything that could catch fire.

  • The glass jars will get hot; you should not touch or move a burning candle, and ensure the surface it is on is heat resistant; never burn candles on a glass or marble surface.

  • Leave at least 15cm (6") between burning candles.

  • Never leave a burning candle unattended.

  • Always keep candles well away from children and pets.

  • Keep your candle glass clean - only when your candle is extinguished remove any wax residue with a tissue.


Wax Melts


If using an electric burner, place a piece or two of your favourite wax melt into the dished area of the burner. Next, you can simply switch the burner on to heat and melt the wax, releasing the fragrance, filling the room with a beautiful aroma.


Electric burners can be great as they are a flame-free option. Some wax melt users with young kids, for example, favour these burners as they’re viewed as a safer alternative.


If using a classic tealight heated burner (for example, one made from ceramic, glass or metal), you will also place your wax melt into the dished area and then heat from below with a lit tea light.


Unlike a candle, the wax in a wax melt doesn’t disappear as you use it. Instead, eventually, the wax will lose its scent. When this happens, you will want to remove the wax from the burner to change it over to a fresh new wax melt.


There are a few ways to remove an old wax melt from your burner. One popular way is to heat the cooled wax for around a minute and then it should simply slide straight out. Others like to completely melt the wax and then pop in a couple of cotton pads to soak the wax straight up for removal.


All our candles are hand poured and although all effort is made to ensure consistency, every candle may be slightly different in appearance. When it comes to the overall look of a finished candle, natural wax is in a world of its own. Sometimes the finished natural wax candle can look grainy. They also have a tendency to frost. It is also quite common for the tops of a natural wax candle to not be smooth and have a flakey look to them. This does not effect the candle in any way.

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